This Privacy Policy explains how High Street Laundry collects, uses, and protects your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

• Name, phone number, and email address
• Service and order details (Wash & Fold, Pickup & Delivery, Commercial services)
• Payment-related information processed through secure third-party systems
• Communication preferences and referral or rewards participation

2. How We Use Your Information

Your information is used to:

• Provide and manage laundry services
• Process orders, payments, and deliveries
• Communicate order updates, confirmations, and service notifications
• Administer Rewards and Referral programs
• Improve our services and customer experience

3. Text Messages and Communications

By providing your phone number, you consent to receive text messages related to your orders, including Pickup & Delivery updates, Rewards notifications, and Referral codes. Standard messaging and data rates may apply.

4. Payment Information

High Street Laundry does not store full payment card details. Payments are processed securely through trusted third-party systems, including LaundroWorks, Cents POS, and other authorized payment providers.

5. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with service providers necessary to operate our business, comply with legal obligations, or protect our rights.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and understand website usage. You may disable cookies through your browser settings if you prefer.

8. Changes to This Privacy Policy

High Street Laundry may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website or services indicates acceptance of the updated policy.

9. Contact Information

High Street Laundry
1125 High Street, Paris, KY 40361
Phone: +1 859-707-9274
Email: highstreetlaundryparisky@gmail.com